Terms of Use

Terms of Use – Zatilo®

Welcome to Zatilo®. By accessing or using our website, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully before using our website, purchasing our products, or accessing our services.

1. Acceptance of Terms

By visiting our website, creating an account, or purchasing products from Zatilo®, you agree to these Terms of Use together with any related policies, including our:

  • Privacy Policy

  • Shipping Policy

  • Return & Refund Policy

  • Purchase Terms

If you do not agree with these Terms, please do not use our website or services.

2. Use of Our Website

You agree to use the Zatilo® website only for lawful purposes.

You must not:

  • Violate any applicable laws or regulations

  • Use the website for fraudulent, misleading, abusive, or harmful activities

  • Attempt to gain unauthorized access to our website, systems, servers, or customer accounts

  • Interfere with the security or operation of the website

  • Upload, transmit, or distribute viruses, malware, or harmful code

  • Use automated tools to scrape, copy, or collect website content without authorization

  • Misrepresent your identity, payment information, or account details

  • Use our website in a way that may damage, disable, overload, or disrupt our services

We reserve the right to restrict or terminate access to our website if we reasonably believe these Terms have been violated.

3. Account Responsibility

If you create an account on the Zatilo® website, you are responsible for maintaining the confidentiality of your:

  • Account information

  • Login credentials

  • Password

  • Payment information

  • Contact information

You agree to accept responsibility for activities that occur through your account.

Please contact the Zatilo® Customer Service Team promptly if you believe your account has been accessed or used without authorization.

4. Product Information

At Zatilo®, we make reasonable efforts to provide accurate descriptions, images, specifications, dimensions, materials, colors, pricing, and product information for our:

  • Garden hand tools

  • Pruning shears and loppers

  • Hedge shears

  • Weeding tools

  • Planting and transplanting tools

  • Garden scoops and trowels

  • Watering nozzles and watering wands

  • Hose connectors and adapters

  • Other gardening tools and accessories

However, minor differences may occur due to:

  • Manufacturing variations

  • Product improvements

  • Photography and lighting

  • Screen or display settings

  • Measurement methods

  • Production batches

Product dimensions and measurements may be approximate unless otherwise stated.

We reserve the right to correct errors and update product information, pricing, availability, specifications, or images when reasonably necessary.

5. Product Use, Safety and Care

Customers are responsible for using Zatilo® products according to their intended purpose and following applicable product instructions.

Gardening tools may include sharp blades, pointed tips, cutting edges, springs, moving components, or water-pressure connections.

Where applicable:

  • Keep hands and fingers away from blades and sharp edges

  • Lock or securely close cutting tools when not in use

  • Keep sharp gardening tools away from children

  • Wear suitable protective equipment when appropriate

  • Do not exceed a tool's recommended cutting capacity

  • Inspect tools before use

  • Do not use damaged or defective tools

  • Clean dirt and debris from gardening tools after use

  • Dry metal tools before storage

  • Store products in a dry and secure location

  • Confirm hose and connector compatibility before use

  • Avoid exceeding recommended water pressure

  • Protect watering accessories from freezing conditions where appropriate

Zatilo® is not responsible for damage resulting from misuse, improper maintenance, unauthorized modification, improper installation, or use inconsistent with the intended purpose of the product, except where applicable law provides otherwise.

6. Orders and Purchases

All purchases made through the Zatilo® website are subject to product availability and our applicable Purchase Terms.

We reserve the right to accept, decline, limit, hold, or cancel an order when reasonably necessary, including in cases involving:

  • Product availability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Unauthorized payment use

  • Incorrect or incomplete customer information

  • Payment verification issues

  • Abuse of promotions or discounts

  • Violation of our policies

If an order is canceled after payment has been successfully processed, any applicable refund will be handled according to our Purchase Terms and Return & Refund Policy.

7. Pricing and Availability

Prices displayed on the Zatilo® website are shown in the currency indicated on the website or during checkout.

We may update:

  • Product prices

  • Promotional prices

  • Product availability

  • Bundle offers

  • Product configurations

  • Discounts

when reasonably necessary.

Placing a product in your shopping cart does not guarantee:

  • Product availability

  • Reservation of inventory

  • A particular promotional price

  • Availability of a specific discount

Orders remain subject to confirmation and acceptance.

8. Intellectual Property

Content available on the Zatilo® website, including where applicable:

  • Brand names

  • Logos

  • Product names

  • Product images

  • Photography

  • Graphics

  • Illustrations

  • Text

  • Product descriptions

  • Website layouts

  • Icons

  • Design elements

  • Marketing materials

is owned by, licensed to, or otherwise used with permission by Zatilo® and may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, republish, distribute, sell, license, or commercially exploit our website content without appropriate authorization, except where permitted by law.

9. Trademarks

The Zatilo® name, branding, logos, product names, and associated marks may not be used in a manner that could:

  • Cause customer confusion

  • Suggest unauthorized affiliation

  • Misrepresent sponsorship

  • Misrepresent endorsement

  • Damage or dilute the Zatilo® brand

Unauthorized use of our trademarks is prohibited except where otherwise permitted by applicable law.

10. Customer Reviews and Submitted Content

If you submit reviews, comments, photographs, videos, feedback, suggestions, or other content to Zatilo®, you confirm that:

  • You have the right to submit the content

  • The content is not unlawful, abusive, defamatory, fraudulent, or misleading

  • The content does not infringe another person's rights

  • The content does not contain malicious software or harmful code

  • The content does not contain unauthorized advertising or spam

Where permitted by law, you grant Zatilo® permission to use submitted content for purposes such as:

  • Website presentation

  • Product information

  • Customer service

  • Marketing

  • Advertising

  • Business improvement

We reserve the right to remove submitted content that violates these Terms or applicable law.

11. Third-Party Services

The Zatilo® website may use or link to services operated by third parties, including:

  • Payment processors

  • Shipping carriers

  • Logistics providers

  • Social media platforms

  • Analytics providers

  • Advertising providers

  • External websites

  • Delivery tracking services

Third-party services may have their own terms, privacy policies, and security practices.

Zatilo® is not responsible for the content, availability, privacy practices, or independent activities of third-party websites or services that we do not control.

We encourage customers to review applicable third-party policies before using those services.

12. Promotions and Discount Codes

Promotions, discount codes, bundle offers, limited-time offers, and special pricing may be subject to additional terms.

Unless otherwise stated:

  • Discounts cannot be exchanged for cash

  • Promotional offers may not be combined

  • Certain products may be excluded

  • Offers may expire or be discontinued

  • Discount codes may be limited to one use per customer or order

  • Discounts generally cannot be applied retroactively to completed purchases

  • Promotional quantities may be limited

Zatilo® reserves the right to cancel or adjust promotions or orders involving suspected misuse, fraud, or obvious pricing errors.

13. Website Availability

We make reasonable efforts to keep the Zatilo® website available and functioning properly, but uninterrupted or error-free access cannot be guaranteed.

Website availability may occasionally be affected by:

  • Maintenance

  • System updates

  • Technical problems

  • Third-party service interruptions

  • Network failures

  • Security measures

  • Events outside our reasonable control

We may modify, suspend, or discontinue portions of the website when reasonably necessary.

14. Gardening Information Disclaimer

Product descriptions, gardening tips, usage suggestions, and other informational content provided on the Zatilo® website are intended for general informational purposes.

Garden conditions can vary significantly depending on factors including:

  • Soil type

  • Plant variety

  • Climate

  • Weather

  • Watering conditions

  • Tool usage

  • User technique

We cannot guarantee specific gardening, planting, pruning, or plant-growth results from the use of a particular product.

Always use gardening tools according to their intended purpose and exercise reasonable judgment when working around plants, people, pets, irrigation systems, and property.

15. General Disclaimer

Our website, content, products, and services are provided on an “as is” and “as available” basis to the extent permitted by applicable law.

While we make reasonable efforts to provide accurate and reliable information, we do not guarantee that all website content will always be:

  • Error-free

  • Complete

  • Current

  • Continuously available

Nothing in these Terms is intended to limit warranties, remedies, or consumer rights that cannot legally be excluded.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Zatilo® will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of or inability to use our website, products, or services.

This may include, where permitted by law, losses resulting from:

  • Website interruptions

  • Unauthorized account access

  • Improper product use

  • Improper installation

  • Failure to follow safety instructions

  • Third-party services

  • Delivery delays outside our reasonable control

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Zatilo® harmless from claims, damages, liabilities, costs, or expenses arising from:

  • Your misuse of the website

  • Your misuse of our products

  • Your violation of these Terms

  • Your violation of applicable law

  • Your infringement of another person's rights

This provision does not apply where prohibited by applicable law.

18. Privacy

Your use of the Zatilo® website is also subject to our Privacy Policy.

Our Privacy Policy explains how we may collect, use, share, retain, and protect personal information when you:

  • Browse our website

  • Create an account

  • Make a purchase

  • Contact customer service

  • Interact with our online services

Please review the Zatilo® Privacy Policy for additional information.

19. Shipping, Returns and Refunds

Purchases made through the Zatilo® website are also subject to our applicable:

  • Shipping Policy

  • Return & Refund Policy

  • Purchase Terms

These policies provide additional information regarding:

  • Order processing

  • Shipping

  • Delivery

  • Tracking

  • Order cancellation

  • Returns

  • Damaged or incorrect products

  • Refunds

Please review these policies before completing a purchase.

20. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Use from time to time.

Updated Terms will be posted on the Zatilo® website and will become effective when posted unless otherwise stated.

Continued use of our website after revised Terms become effective constitutes acceptance of the updated Terms where permitted by applicable law.

We encourage customers to review this page periodically.

21. Contact Us

If you have questions or concerns regarding:

  • These Terms of Use

  • Your order

  • Product information

  • Website use

  • Shipping

  • Returns or refunds

please contact the Zatilo® Customer Service Team through the contact options provided on our website.

Customer Service Hours: PDT 9 AM – 6 PM

Our team will be happy to assist with applicable product, order, website, and policy-related questions.

Thank you for choosing Zatilo® — practical gardening tools designed to make planting, pruning, watering, and everyday garden care easier.