About Us – Zatilo®

Effective Date: August 31, 2026

Welcome to Zatilo®.

Zatilo® is an online retail brand focused on practical gardening tools and accessories designed to support everyday planting, pruning, trimming, watering, weeding, and garden maintenance.

Our goal is simple: to make common gardening tasks easier, more efficient, and more convenient by offering practical tools for home gardens, yards, patios, planting areas, and other outdoor spaces.

Our Mission

At Zatilo®, we believe gardening should be enjoyable, practical, and accessible.

Whether you are maintaining a small patio garden, caring for flower beds, trimming plants, preparing soil, or handling routine yard work, we aim to provide tools that help make everyday gardening tasks more manageable.

We focus on useful products, clear product information, transparent shopping policies, and responsive customer support.

What We Offer

Our product range may include gardening tools and accessories such as:

• Garden hand tools
• Planting and transplanting tools
• Garden scoops and trowels
• Pruning tools
• Hedge shears
• Trimming tools
• Weeding tools
• Watering accessories
• Hose connectors and adapters
• Other practical garden-care accessories

Product availability may change from time to time.

For current specifications, dimensions, materials, pricing, availability, usage information, and other product details, please refer to the applicable product page.

Designed for Everyday Gardening

Our products are selected and presented with everyday gardening needs in mind.

Depending on the product, Zatilo® tools may be suitable for tasks such as:

• Planting and transplanting
• Soil preparation
• Pruning plants and shrubs
• Trimming hedges
• Removing weeds
• Watering plants
• Connecting garden hoses and watering accessories
• Routine garden and yard maintenance

Customers should always review the product description and any applicable instructions or safety information before use.

Our Approach

We aim to provide a straightforward and transparent shopping experience.

Our approach includes:

• Clear product descriptions
• Transparent pricing
• Straightforward shipping information
• Clear return and refund procedures
• Accessible customer support
• Practical product-use information
• Consistent company and policy information across our website

We regularly review our website content, policies, and customer service procedures to help keep information accurate and consistent.

Product Information and Safety

We make reasonable efforts to present accurate product descriptions, photographs, dimensions, specifications, and other product information.

Because gardening tools may include blades, cutting edges, sharp points, springs, moving parts, or components intended for use with water-pressure systems, customers should use products carefully and follow any product-specific instructions and warnings.

Customers should:

• Use products only for their intended purpose
• Inspect tools before use
• Keep sharp tools and cutting edges away from children
• Use appropriate protective equipment where necessary
• Stop using any product that appears damaged or unsafe
• Follow product-specific instructions and safety warnings

Nothing on this page is intended to limit statutory product-safety or consumer rights that may apply under applicable law.

Shipping and Customer Support

Zatilo® ships products from China.

We currently ship to all 50 U.S. states and also provide international shipping to destinations supported through our checkout and delivery network.

Orders are generally processed within 1–3 business days.

Estimated shipping time after dispatch is generally:

United States: 7–15 business days
Other countries and regions: 10–20 business days

Please review our Shipping Policy for complete shipping information.

For returns, refunds, damaged items, incorrect shipments, or other order-related issues, please review our Return and Refund Policy or contact Customer Service.

Our Company

Zatilo® is owned and operated by:

Xiangyang Jinxinyuan Trading Co., Ltd.

Registered Address:
188 Jiaotong Road, Chenghe Town, Xiangzhou District, Xiangyang City, Hubei Province, China 441113

Postal Code: 441113

Country/Region of Registration: China

Contact Us

If you have questions about Zatilo® products, your order, shipping, returns, refunds, or other customer service matters, please contact us:

Email: service@zatilo.com

Contact Phone Number:
+1 (352) 696-0273

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT

Messages received outside our customer service hours will be reviewed during the next available customer service period.

Thank you for visiting Zatilo®.